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Bond University Library Bulletin

LIBRARY NEWS
CUSTOMERS RATE THE LIBRARY

The Library has received an excellent score card from customers in the bi-annual Customer Satisfaction Survey conducted in June. The highest category rating was once again for Library Staff at 87% which demonstrates the commitment to the Bond ethos of personalised face to face service. Customers also ranked the Library very highly in terms of quality and overall satisfaction with services and it was particularly pleasing to see an improvement in the score for facilities and equipment.
 
The survey also revealed some areas for improvement, including opening hours, the number of computers in the Library, adequacy of the book collection and the quiet study areas. To address these issues a number of steps have been taken already. For example, to improve the computing facilities, 40 computers from the Batlab were moved to the Main and Law libraries in time for the start of Third Semester. Library opening hours have been surveyed and altered as described in the article below. It is expected that the proposed refurbishment of the Main Library will address the need for more quiet study areas as well as more group study rooms and spaces. Use of the book collections will also be analysed to identify areas where additional books need to be bought.
 
A big thank you goes to all those students and staff who took the time to participate in the survey.

 

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BOND RESEARCH GOES GLOBAL

Bond University’s institutional repository e-publications@bond was officially launched on Tuesday 21st November by the Vice Chancellor, Professor Robert Stable. The launch was well attended with visitors from local universities, several local high schools and academic staff and higher degree students from across campus.

The repository provides open access to theses, pre-prints and post-prints of journal articles, and conference papers and is indexed by Google, Yahoo and many other search engines. The first paper was uploaded in March 2006 and now there are over 300 papers and full text downloads in excess of 1000 per week. The repository is promoting Bond research around the World.

New directions for the repository will see the establishment of a number of open access journals. Planning is currently in place to move several of the Faculty of Law journals and Spreadsheets in Education to the repository.

 

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AROUND THE TABLE
One of the fun ways the Library seeks students’ opinions and solicits their feedback is through ‘Round Table’ meetings. In July members of the Student Council were invited for a Round Table Lunch and a free flowing discussion. Conversation ranged across a number of topics including library website navigation and ScienceDirect database access.

As a result of these discussions Library staff have begun redesigning the Library website using the style developed for the Bond University website. Students will be asked to contribute their ideas regarding logical groupings of resources and navigation to ensure that resources are easier to locate and use.

While wireless access has been extended throughout the Main and Law library buildings, printing from the wireless network is still problematic. Technology Services is working to resolve the issue.

The opening hours issue echoed the same concern raised in the Customer survey conducted in June. At the round table meeting it was agreed to carry out a quick online survey to determine the most popular opening hours and to trial some additional opening hours in line with the survey feedback.

When the survey was conducted soon after the round table meeting, an overwhelming majority of respondents indicated that the Library should open earlier in the morning. Later opening hours on Friday and on weekends was also popular.

A trial of extended opening hours is now underway in Semester Three with the Library opening at 8.00am instead of 8.30am and for the last seven weeks of the semester; the Library will extend opening hours for an extra 3 hours until 9.00pm on Fridays. The earlier opening has already been embraced by many students. Turnstile figures have indicated that on a single day over 100 people have entered the Library before 8:30am.

The trial of extended opening hours will be evaluated at the end of the semester with a view to continuing the new hours in the future.


Listening and acting on the feedback we receive from students indicates the value we place on their suggestions and feedback received from our customers. 

 

 

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LIBRARY JOINS IN FOR OPEN DAY

In August this year Bond held an open day for the first time in many years. The open day was hugely successful and the Library was pleased to play a part by offering self guided tours and meeting and greeting many of the campus visitors.

A seminar on using legal resources offered in the Law Library was also well received.

John and Alison Kearney Law Library on Open Day
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HOMER RESCUED!

It was a joyous week 7 for the Law Library team this semester. It was hard to imagine that only a few weeks ago we had lost a valuable member of the Law Library team to kidnappers. The Law Library was not quite the same when Homer was taken from us. The Course Reserve section of the Law Library had an empty feeling about it. Library officials did consult with security staff – and every effort was made to rescue Homer. However hard we tried to locate him, the kidnappers where always one step ahead of us.

Law Librarian, Paul White asking for assistance.
Don’s Tavern, McDonalds, Confectionary stands at Coles (see www.liberatedhomer.blogspot.com for the horrifying pictures) – the kidnappers obviously tried to keep Homer in places as close to his natural habitat as possible. We knew though that Homer would only be truly happy once he was back in the Reserve Collection of the Law Library. There he was truly content - doing his library duty by reminding students that when they take course reserve books away that they must take them to the loans desk first - so they can be lent out.

Reluctantly the Law Library team gave in to the demands of the kidnappers on week 7 and provided a morning tea of donuts and coffee in order to secure the return of Homer.  The delivery of Homer was executed beautifully by the kidnappers - their identity still a mystery. The jury is still out though as to whether it was a person in a Gorilla suit or just a law student with a very bad hair day.  

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NEW COMPUTER PODS

Students returning at the start of Semester 3 will have noticed a few changes on Level 2 of the Main Library. A large number of computers were relocated to the two libraries during the break and most of these found their way to Level 2 of the Main Library. A variety of configurations of computer workstations are now offered ranging from small circular clusters of computers to larger clusters. The rectangular tables around the pillars allow for more surface area for books, notepads, etc. In addition to the extra computers, a total of 24 new power outlets were installed on Level 2, to cater for the increasing number of students who prefer to use their own laptops in the Library.

In the proposed refurbishment of the Main Library, Level 2 will be transformed to allow for a variety of individual and group learning spaces with functional furniture to cater for collaboration among students and the use of both wired and wireless computers.

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RESOURCES UPDATE
ARTICLE LINKER

How often have you wondered which database to search for the article you require?

Have you noticed this icon or the phrase “Check for full text via Article Linker” when searching the library’s databases recently?

Article Linker is a new library service which uses ‘openURL linking’ enabling cross database searching for full text articles and citations and references.

Article Linker looks for the full text of an article in the library’s other subscription databases and a click on the icon gives links to the database which has the article and journal. If none of our subscription databases have the article, click on Search the library catalogue for print holdings/document delivery option.

Finding full text articles is now a whole lot easier with Article Linker.

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RESOURCES TO SUPPORT TEACHING, LEARNING AND RESEARCH

A large number of new resources have been added to the Library’s growing list of electronic resources:

  • iSinoLaw
    Looking for English translations of Chinese law? iSinoLaw is a unique resource providing in-depth information on the Chinese legal system. The database incorporates access to English translations of Chinese statutes, court judgements, and arbitration awards as well as legal developments in diverse subject areas.
  • WorldTradeLaw.net Dispute Settlement Commentary
    The Dispute Settlement Commentary (DSC) service is a comprehensive legal research tool for WTO dispute settlement. The useful features include summary/analysis of all reports/arbitrations; up-to-date keyword index; and a database of dispute settlement tables/statistics.
  • The IEEE Computer Society Digital Library provides online access to 22 society magazines and transactions, and more than 1,700 selected conference proceedings.
  • The Sage Management and Organization Studies Collection consists of 38 journals covering organization studies, management, business, human resource management, marketing, public policy, public administration, industrial relations and similar fields.
  • DatAnalysis from Aspect Huntley consists of current and historical data for all ASX listed companies including corporate details, key financials and full text announcements for each company.
  • In addition the Library has subscribed to International Financial Statistics Online, from the IMF, and also to RP Data, which gives detailed property information including sales and ownership details.

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MEDICINE AND HEALTH SCIENCES RESOURCES

Access is now available to a number of much sort-after medical and health science resources:

  • MEDLINE(Ovid), the primary component of PubMed, contains millions of references to biomedical and life sciences journal articles. Those familiar with PsycINFO & PsycARTICLES (Ovid) will recognize the interface.
  • MD Consult is a collection of information resources, including books and journals, for health care professionals. It is accompanied by FIRSTConsult, an evidence-based primary care decision support tool. FIRSTConsult links to the comprehensive reference resources of MD Consult.
  • Another favourite evidence-based primary care decision support tool is UpToDate. UpToDate answers the clinical questions that arise in daily practice quickly and easily. The content is reviewed and updated on a continuous basis.   
     
  • Anatomy.tv contains complete anatomical 3D models from skin to bone for various body parts. Also included are biomechanical animations, dynamic MRI, and movie clips to supplement the 3D model. Leading practitioners in each field provide explanations of the illustrations. This is an invaluable tool for students studying anatomy and physiology.
  • Australian Medicines Handbook is an independent and up-to-date source of drug information which uses the best available evidence to facilitate effective, rational, safe and economical practices for the prescribing and dispensing of medicines.
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THIS ISSUE
CUSTOMERS RATE THE LIBRARY

BOND RESEARCH GOES GLOBAL

AROUND THE TABLE

LIBRARY JOINS IN FOR OPEN DAY

HOMER RESCUED!

NEW COMPUTER PODS

ARTICLE LINKER

RESOURCES TO SUPPORT TEACHING, LEARNING AND RESEARCH

MEDICINE AND HEALTH SCIENCES RESOURCES
Expand all articles
FROM THE DIRECTOR
I am delighted to share with you the results of the latest library customer satisfaction survey. For the third survey in a row, Bond Library is in the top 25% of all libraries in the Rodski database, which includes most Australian and New Zealand university libraries. I am indebted to all the students and staff who so willingly participated in the survey – your feedback is much appreciated. Highlights from the survey findings are presented in another article in this newsletter.
 
Bond Library has been achieving many “firsts” in recent months. We are the first Aleph (library system) user Library in Australia to upgrade its system to version 18 which gives us a number of enhancements as well as new facilities, for example ability to use the inter-library loans service within the library system.
e-publications@bond which is Bond’s institutional repository of research publications was recently launched by Professor Robert Stable, Vice-Chancellor and President. This new initiative brings together Bond’s research under one umbrella to preserve and provide access to our research globally. 
e-publications@bond is searchable via Google and many other significant search engines. Bond theses can now be discovered through the Australian Digital Theses database which includes over 130,000 higher degree theses created in Australian universities.
I have recently returned from a two month consultancy for Bilkent University Library (a private, not-for-profit University supported by its foundation) in Ankara, Turkey. I was charged with the task of reviewing the Library’s activities, involvement in its academic community and its collections. This was an exciting and satisfying experience for me as I was able to communicate with the staff and students both in Turkish and English. This consultancy produced invaluable outcomes for both Bilkent Library and its customers whilst providing me with a satisfying learning experience in an international setting.
 
Gulcin Cribb
Director, Information Services
 
 
www.bond.edu.au/library PRIVACY POLICY

Bond University Library, Gold Coast, Australia
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