I write this column as the new Director of Information Services and welcome you back to Semester 2. This semester we are in our new temporary library facility while the Main Library is being refurbished and due for opening in October. There are other new happenings including a one desk service (Integrated Service Desk) for streamlined assistance in all information and computing enquiries. Wireless coverage is now available on the majority of the campus including the student residences. With a high degree of laptop computer ownership amongst students this expansion of the wireless network has enhanced the flexibility and range of the learning environment further improving students learning experience. State-of-the-art Voice over Internet Protocol (VoIP) telephony is gradually being rolled out to the campus initially to new and refurbished buildings with the remainder in 2010 and 2011. The new technology will enable the integration of the computing (in particular Outlook) and telephone systems to provide a wide range of personal efficiency features.
Two major and significant University-wide projects the CRM (Constituent Relationship Management) and the ECMS (Enterprise Content Management System) will be coming to your workplace soon over the next six months. The ECMS or Internet project will be launched in mid-June with the new look Bond website and road shows, presentations and communiqué will be occurring prior to the roll-out. The ambitious CRM project has started and it is expected to have this ready to go-live by the end of 2009.
It gives me great pleasure to mention that two Information Services staff were nominated by their colleagues for their outstanding performance; Anton Pavisic showed an exemplary work ethic combined with a highly organised work style, excellent technical skills and superlative attention to detail in the complex arena of procurement, leasing and asset management. Michael Lowe demonstrated considerable initiative in original high level design brief and concepts, developing them into a working service as well as coming up with innovative solutions to some quite tricky technical challenges. Information Services longest serving staff member, Ian Proctor was recognised by the Vice-Chancellor for his 20 years of continuous service to Bond University.
It also gave me a great pleasure to meet the many staff and students who attended our Welcome Morning tea on Tuesday May 26 held in the new Library extension. Thanks for taking the time to come along and celebrate with us this important milestone in the Main Library extension and refurbishment project.
Dr. Grace Saw
Director, Information Services