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Bond University Library Bulletin

LIBRARY NEWS
CUSTOMERS RATE THE LIBRARY

The Library has received an excellent score card from customers in the bi-annual Customer Satisfaction Survey conducted in June. The highest category rating was once again for Library Staff at 87% which demonstrates the commitment to the Bond ethos of personalised face to face service. Customers also ranked the Library very highly in terms of quality and overall satisfaction with services and it was particularly pleasing to see an improvement in the score for facilities and equipment.
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BOND RESEARCH GOES GLOBAL

Bond University’s institutional repository e-publications@bond was officially launched on Tuesday 21st November by the Vice Chancellor, Professor Robert Stable. The launch was well attended with visitors from local universities, several local high schools and academic staff and higher degree students from across campus.

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AROUND THE TABLE
One of the fun ways the Library seeks students’ opinions and solicits their feedback is through ‘Round Table’ meetings. In July members of the Student Council were invited for a Round Table Lunch and a free flowing discussion. Conversation ranged across a number of topics including library website navigation and ScienceDirect database access.
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LIBRARY JOINS IN FOR OPEN DAY

In August this year Bond held an open day for the first time in many years. The open day was hugely successful and the Library was pleased to play a part by offering self guided tours and meeting and greeting many of the campus visitors.

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HOMER RESCUED!

It was a joyous week 7 for the Law Library team this semester. It was hard to imagine that only a few weeks ago we had lost a valuable member of the Law Library team to kidnappers.

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NEW COMPUTER PODS

Students returning at the start of Semester 3 will have noticed a few changes on Level 2 of the Main Library. A large number of computers were relocated to the two libraries during the break and most of these found their way to Level 2 of the Main Library

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RESOURCES UPDATE
ARTICLE LINKER

How often have you wondered which database to search for the article you require?

Have you noticed this icon or the phrase “Check for full text via Article Linker” when searching the library’s databases recently?

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RESOURCES TO SUPPORT TEACHING, LEARNING AND RESEARCH

A large number of new resources have been added to the Library’s growing list of electronic resources:

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MEDICINE AND HEALTH SCIENCES RESOURCES

Access is now available to a number of much sort-after medical and health science resources:

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THIS ISSUE
CUSTOMERS RATE THE LIBRARY

BOND RESEARCH GOES GLOBAL

AROUND THE TABLE

LIBRARY JOINS IN FOR OPEN DAY

HOMER RESCUED!

NEW COMPUTER PODS

ARTICLE LINKER

RESOURCES TO SUPPORT TEACHING, LEARNING AND RESEARCH

MEDICINE AND HEALTH SCIENCES RESOURCES

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FROM THE DIRECTOR
I am delighted to share with you the results of the latest library customer satisfaction survey. For the third survey in a row, Bond Library is in the top 25% of all libraries in the Rodski database, which includes most Australian and New Zealand university libraries. I am indebted to all the students and staff who so willingly participated in the survey – your feedback is much appreciated. Highlights from the survey findings are presented in another article in this newsletter.
 
Bond Library has been achieving many “firsts” in recent months. We are the first Aleph (library system) user Library in Australia to upgrade its system to version 18 which gives us a number of enhancements as well as new facilities, for example ability to use the inter-library loans service within the library system.
e-publications@bond which is Bond’s institutional repository of research publications was recently launched by Professor Robert Stable, Vice-Chancellor and President. This new initiative brings together Bond’s research under one umbrella to preserve and provide access to our research globally. 
e-publications@bond is searchable via Google and many other significant search engines. Bond theses can now be discovered through the Australian Digital Theses database which includes over 130,000 higher degree theses created in Australian universities.
I have recently returned from a two month consultancy for Bilkent University Library (a private, not-for-profit University supported by its foundation) in Ankara, Turkey. I was charged with the task of reviewing the Library’s activities, involvement in its academic community and its collections. This was an exciting and satisfying experience for me as I was able to communicate with the staff and students both in Turkish and English. This consultancy produced invaluable outcomes for both Bilkent Library and its customers whilst providing me with a satisfying learning experience in an international setting.
 
Gulcin Cribb
Director, Information Services
 
 

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